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July 29, 2010, 01:39:49 PM

+ MAD-EMedia » Support and Services » Support Requests
|- what now ?

Author Topic: what now ?  (Read 445 times)

Sonic

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what now ?
« on: March 10, 2010, 12:39:08 PM »
Ok so I had a chat with a representative because the website was saying I didn't pay for my order when I already paid for it, he refunded me because I tried to buy the same thing 2 times, then mark as paid for my first order, I received email on my hotmail saying everything was fine with the transaction ID on paypal and he closed my ticket that I sended before chating with him, now I come back on the website this morning and it says UNPAID again, and my ticket is now open again and not closed anymore.

what is going on ?

Sonic

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Re: what now ?
« Reply #1 on: March 10, 2010, 09:55:03 PM »
really weird, now it's closed again, and plus in the morning my forum message was deleted and now it's back online ? really weird.

Well thanks again, I just hope to receive my order shortly

MAD|Chris

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Re: what now ?
« Reply #2 on: March 17, 2010, 07:14:55 PM »
Hey Sonic,

Sorry for no reply. We did a website move around those days. Transfered our website and all clients to the new servers. Most likely you did this when the transfer was going on.

If any other problems, always a support ticket.

 

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